Troubleshooting

Sign Up Issues & Errors

• Error 9414 Registration failed
• Error 1062 Registration Failed
• (Android) Error 9029 Registration Failed
• Error A101 Registration failed
• Error 9080 Registration Failed

Login Issues

• What can I do if I forgot my login credentials?
• (Error 403) We could not authenticate with our servers. Please try again.
• "Something Went Wrong" Error Message
• (iOS) What can I do if I forgot my login credentials?

Account Issues

• Did your number expire?

General Troubleshooting

• Notification troubleshooting
• Receiving a network error message?
• How to Reinstall TextFree
• Service Status Page
• Can I reopen my TextFree account?
• (iPhone) How to "mark all messages as read" in TextFree

See all 10 articles

Calling Issues

• Experiencing "one-way audio" issues while using VoIP calling
• "Call couldn't connect" error message
• Missing earned or purchased minutes?
• Why is my cell number showing when I make a call in TextFree?
• "Double Check that Number" Error Message
• Trouble with the dial pad?

Messaging Issues

• Why am I receiving "Sorry, your message cannot be delivered to this number?"
• (Android) Why am I unable to attach videos when sending a message?
• What does the "Approaching Carrier Limit" warning message mean?