Logo
Submit A Request. TextFree Status: Sign in
  1. TextFree Support
  2. Troubleshooting

Troubleshooting

Sign Up Issues & Errors

  • Error 9414 Registration failed
  • Error 1062 Registration Failed
  • (Android) Error 9029 Registration Failed
  • Error A101 Registration failed
  • Error 9080 Registration Failed

Login Issues

  • What can I do if I forgot my login credentials?
  • (Error 403) We could not authenticate with our servers. Please try again.
  • "Something Went Wrong" Error Message
  • (iOS) What can I do if I forgot my login credentials?

Account Issues

  • Did your number expire?

General Troubleshooting

  • Notification troubleshooting
  • Receiving a network error message?
  • How to Reinstall TextFree
  • Service Status Page
  • Can I reopen my TextFree account?
  • (iPhone) How to "mark all messages as read" in TextFree
See all 10 articles

Calling Issues

  • Experiencing "one-way audio" issues while using VoIP calling
  • "Call couldn't connect" error message
  • Missing earned or purchased minutes?
  • Why is my cell number showing when I make a call in TextFree?
  • "Double Check that Number" Error Message
  • Trouble with the dial pad?

Messaging Issues

  • Why am I receiving "Sorry, your message cannot be delivered to this number?"
  • (Android) Why am I unable to attach videos when sending a message?
  • What does the "Approaching Carrier Limit" warning message mean?
TextFree Support
Powered by Zendesk