Troubleshooting

General Troubleshooting

• Notification troubleshooting
• Receiving a network error message?
• Can I reopen my Textfree account?
• iOS How to "mark all messages as read" in Textfree
• iOS Experiencing performance issues after updating the app?
• (Android) Error message "Please set your device to correct date"

See all 8 articles

Calling Issues

• "Call couldn't connect" error message
• Missing earned or purchased minutes?
• Why is my cell number showing when I make a call in Textfree?
• "Double Check that Number" Error Message
• Trouble with the dial pad?

Account Issues

• Did your number expire?
• What can I do if I forgot my login credentials?
• iOS What can I do if I forgot my Textfree login credentials?