Request Failed with Error 5962 or 5963

Issues Symptoms 

Receiving either "Request failed with error 5962" or "Request failed with error 5963" error message when attempting to sign up for a TextFree mobile account or log into an existing account.

Cause & Resolution 

You're receiving this error message because the network you are currently connected to has been identified as having a high probability of suspicious activity, exhibiting characteristics that are more commonly associated with automated bots rather than human users. 

In an attempt to resolve the issue, please switch to a different network or try again later.