Important: TextFree Web is unavailable for new TextFree customers (any accounts that were created from November 2024 - present). If you see a suspension on your account after attempting to log into Web, please contact Support for assistance. Note that if you attempt to log into Web again, you will encounter the same issue.
You’re receiving this notice because your new account has been temporarily disabled for 24 hours. During this temporary pause, you won't be able to place calls or send texts via mobile or Web, but you'll still be able to receive them.
Why can’t I use my account?
We are proactively enhancing security on our mobile and web platforms as user safety is our top priority. We apologize for any inconvenience and appreciate your understanding as we take extra precautions.
When can I use my account?
You will be able to use the app or Web 24 hours after your account has been created. The specific date and time are shown in the red banner at the top of your inbox.
Note: Support cannot lift the suspension before the date and time specified in your inbox. This timeframe is fixed and cannot be altered by you or Support.
If you have further questions or need assistance, please contact Support.
Comments
0 comments
Article is closed for comments.