(Android) "Please set your device to correct date" error message

If you're an Android user who is receiving the pop-up message below every time you attempt to log into the TextFree app, please view the information below.

Issue symptoms

• Unable to log into Textfree mobile.
• Receiving the error message "Please set your device to the correct date. This is a security requirement (and helpful if you forget what day it is)."

Cause and resolution

This error message is typically caused by one (or both) of the items below:

1. Your device date and time settings are set incorrectly
2. The security certificate is disabled or missing (TextFree needs this to connect to the internet)

Please try the following steps below to further troubleshoot this issue:

Check your device date/time

1. Tap on your device 'Settings' (outside of TextFree)
2. Tap on 'General'
3. Tap Date and Time.
4. Enable 'Set Automatically' (if currently disabled).

Ensure your security certificate is enabled

1. View Android Settings
2. Tap the 'General' tab 
3. Select 'Lock screen and security'
4. Select 'Encryption & credentials'
5. Tap 'Trusted credentials'
6. Scroll to find Thawte, Inc. Primary Root CA
   1. Swipe right to enable (if currently disabled)