How to create a TextFree account

FYI: We only support service to US and Canadian residents while they are within the United States and Canada at this time. If you reside outside of the US or Canada, you cannot create an account. We apologize for any inconvenience.

Creating a TextFree account is simple; you can create an account for mobile or Web. Instructions for each are provided in the tabs below.

To create an account, you will need either:

• An email address that you have access to (so we can verify your account). 
• Your single sign-on (SSO) login info if you have a Google, Apple, or Facebook account. (Please view the current SSO options prior to creating an account.)
  • SSO is not available for Android users at this time. 

FYI: We don't require a cellphone number to create a TextFree account, but rather, one of the options listed above.

--Tab Names--

• Android
• iOS
• Web

--Tab 1 Start--

Note: Single sign-on is not available for TextFree Android at this time. Please follow the steps below to create an account using your current email address.

To create an account for Android mobile: 

1. Download & install TextFree for Android.
2. Tap the Sign up button.
3. In order to get a local number, you'll need to allow the app access to your location.
   
   1. A pop-up will prompt you to "Allow TextFree to access this device's location?"
   2. Tap Allow.
4. On the Choose Your Number screen, enter your desired area code, then tap Continue. 
5. You will then be presented with a list of numbers you can choose from (or you can search for a specific number set to see if available)
6. Pick a number from the list, then select Choose this Number.
7. Next, please enter the following information:
   1. The email you wish to be associated with your account. (Use an email you have access to so you can verify your account.)
   2. Password (create a password only you will know).
   3. Gender (optional).
8. Tap Sign Up when you have completed the steps above. 

Tip: After creating an account, we highly recommend verifying your account should you ever forget your password and need help logging in.

And that's it! You have now completed the signup process and can start using TextFree. Check out Getting Started with TextFree for tips. 

Questions? Submit a request.

--Tab 1 End--

--Tab 2 Start--

Step 1: Download TextFree iOS and choose your sign-up method

1. Download & install TextFree for iOS.
2. On the Welcome to TextFree screen, select your preferred sign-up option (choose one):
   • Continue with Apple or Google* - this option will use single sign-on to create an account & for future logins. 
   • Continue with Email - this option will use your current email address to sign up & for future logins.

*Apple or Google sign-up: This option uses your Apple or Google password, thus you will not be required to create a TextFree password. 

Step 2: Set up an account & choose your number

1. After you have selected your sign-up method, you'll need to allow the app access to your location (so you can choose a local number).
   • A pop-up will prompt you to "Allow TextFree to access this device's location?"
   • Tap Allow.
2. On the Choose Your Number screen, enter your desired area code, then tap Continue. 
3. You will then be presented with a list of numbers you can choose from (or you can search for a specific number set to see if available)
4. Pick a number from the list, then select Choose this Number.
   • Tap Confirm if you are happy with the number you chose.
5. Next, please enter the following information:
   1. The email you wish to be associated with your account. (Be sure that you have access to this email.)
   2. Create Password. (ensure it's a secure one).
   3. Gender (optional).
6. Tap Confirm Account when complete.
7. On the pop-up, click "I understand" to complete the signup process and be taken to your inbox.

Tip: After creating an account, we highly recommend verifying your account should you ever forget your password and need help logging in.

And that's it! You have now completed the signup process and can start using TextFree. Check out Getting Started with TextFree for tips. 

Important:

• If you're on iOS version 13 or above, enabling microphone permission is required in order to receive incoming phone calls to TextFree.
• Be sure to save your login credentials for future logins.
• Be sure to confirm that you have allowed notifications from the TextFree app so that you won't miss any calls or texts.

Questions? Submit a request.

--Tab 2 End--

--Tab 3 Start--

Important: If you wish to use single sign-on to create an account, you will not be prompted to create a TextFree password. Should you forget it at any point, we will be unable to assist you with logging in and you'll have to contact your SSO provider for assistance. 

Initial Step: Select your preferred sign-up method

1. Visit TextFree Web.
2. Select the   option at the top right corner of the screen.
3. On the Sign-Up screen, select your preferred sign up option:
   1. 1. Sign up with Facebook*, Google, or Apple - this option will use single sign-on to create an account & for future logins. Follow the on-screen prompts to enable SSO access, then process to step 3.
      2. Create an account using your email - this option will use your email address to create an account. 

Option 1: Sign up using single sign-on (Facebook, Google, or Apple)

Important for Facebook users: If you use Facebook to create a Web account initially but have plans to use TextFree mobile, you cannot use Facebook to log into mobile and will be limited to using TextFree Web. For assistance or if you want to switch SSO options on your account, contact us. 

1. Open TextFree Web.
2. Click on the account (Facebook, Google, or Apple) you wish to use for sign-up and for future log-ins.
3. Once you're successfully logged in using your Facebook, Google, or Apple single-sign-on (SSO), you'll be prompted to choose a number to associate with your TextFree Web account. 
4. Select the number you want > click Select Number.
5. On the Add your Google Contacts pop-up, confirm if you want to sync Google contacts or exit and do so at a later time. 

Check out the video below that flows through the steps on how to sign up using your Google account. To view written instructions using single sign-on, click here.

Insert loom recording of how to sign up using SSO (Google)

Option 2: Sign up using your current email address

1. Input your desired username & password (be sure to confirm your password).
2. Enter the email you want to register with (ensure you have access to this email)
3. Enter the Captcha info. 
4. Click the Sign Up button.
5. Enter your desired area code to view a list of phone numbers available in your area.
6. You will then be presented with a list of numbers you can choose from.
7. Click a number to select it from the list, then click Select Number.
8. Enter your mobile or landline number. (This step helps to verify your account)
9. Click Submit.
10. We will then send a verification call to the number you entered. Answer the call, and press 1 to verify. 
11. You will then see your TextFree Web inbox if you have verified successfully.

The video below shows steps 1-4, but be sure to continue through steps 5-10 by choosing a TextFree number and verifying your account (or else you won't be able to use TextFree).  

Insert loom recording of how to sign up using email 

Once you've successfully created an account via TextFree Web, check out this article to see how to send a message using TextFree Web.

Questions? Submit a request.

--Tab 3 End--