TextFree Web - FAQs & How-to's

This article is for TextFree legacy customers who have access to TextFree Web. Choose a topic below to learn more. 

1. How it works
2. Logging in
3. Sending a text
4. Managing your account
5. Managing your inbox

How it works

TextFree Web allows you to send and receive texts, pictures, & video messages from a desktop or laptop for free. You can send texts to other TextFree users or regular mobile numbers.

Please Note:

• Voice calls are not supported on TextFree Web.
• You must have the TextFree mobile app installed to access and use TextFree Web.
• Contacts from mobile do not automatically sync to TextFree Web (unless you have Google Contacts sync enabled in Web)

Logging in

We've updated how you log in to TextFree Web. Instead of signing in with Apple, Google, or email directly on the website, you’ll now use a QR code and your mobile app to verify your login.

How to log in with a QR code:

1. On your computer, go to https://messages.textfree.us/login. You’ll see a unique QR code on the login screen.
2. Unlock your mobile device & ensure you’re currently logged into the TextFree app.
3. Open your camera app.
4. Point your camera at the QR code, tap the link when it pops up.
5. Select “OK” on your in-app pop-up, and your webpage should refresh & log you in.

View Log in/Log out of your account for more information. 

Sending a text

After logging in to your account, you will see your inbox on the screen. To send your first text:

1. Tap the compose button at the top-right of the screen to compose a new message.
2. In the name or number field, enter the number or contact name, then press Enter (or Tab).
   1. The number/name will turn gray if you've entered the recipient info correctly. If the name/number is blue, please press enter or tab. 
   2. You can add up to 10 recipients to a group message.
3. Type your message into the text box.
4. Press the (or enter on your keyboard) to send the new message.

More info about sending voice to text or picture & video messages can be found HERE. 

FYI: Sending videos through TextFree Web is NOT supported. Videos must be sent via the TextFree mobile app. However, pictures can be sent via Web or mobile. 

Managing your account

To access your account Settings, click on your TextFree number in the top right corner of the screen, then select Settings.

Adding your name

Adding a first or last name to your account is optional. Note: your name is only visible to other TextFree users in certain circumstances. For more information, see Can anyone see my name?

Managing your inbox

To make changes to a conversation in your inbox, click on the three dots to the right of the contact's number. The options available are:

• Rename: replace the contact's number with a name.
• Delete: delete the entire conversation permanently.
• Block number: block the number from calling or texting. Note: the block can be removed by following the same steps again.
• Set Text Tone: set a different text tone for each contact, so that you know who's messaging you right away.

Questions? Submit a request.