Android Users: Call waiting does not work on TextFree. If you're an Android user on a call, the incoming call will be sent straight to voicemail & you'll receive a missed call notification.
iOS users:
If your carrier supports call waiting, then TextFree will support it to an extent, but the experience is a bit different than you may be accustomed to when using your native number. This is due to TextFree using a different process (VoIP) to connect calls.
If you're on a call when another call comes in, you'll have the option to:
- 'End and Accept' or
- 'Decline' the call
You will not have the option to put the current call on hold and answer the other - no switching between calls is supported with VoIP calling.
Note: Please ensure that call waiting is not disabled through your device settings. Settings may vary, so we advise contacting your carrier for help.
Questions? Submit a request.
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