Calling FAQs

Please see the table of contents below for commonly asked questions when using TextFree for calling. 

Calling Basics

1. Are calls from TextFree-to-TextFree free?
2. Are incoming calls free?
3. Are outgoing calls free?
4. Are you charged minutes for minutes if a call goes to voicemail?
5. Can I place calls from TextFree Web?
6. Can I receive verification calls?

International calling

1. What countries can I call?

Calling Basics

TextFree-to-TextFree

• All incoming and outgoing calls to and from a TextFree number are free. 

Incoming Calls

• All incoming calls to your TextFree number are free. 

Outgoing calls

• Outgoing calls (to a non-TextFree user) cost you minutes. You can earn or purchase minutes easily. Please visit our help site article: How to earn or purchase calling minutes for more information.
• However, if you place a call to a TextFree phone number, the call is free.

Minutes and missed calls

• If your outgoing call goes to voicemail, minutes will still be deducted from your account.

TextFree Web and Calling

The Web-version of TextFree does not support placing or receiving phone/video calls. It is solely for Web-based texting, therefore, using a computer or laptop for calls is not supported. 

Can I receive verification calls?

Verification calls and/or texts are supported, but only with a paid subscription to TextFree Plus. Accounts that do not have an active TextFree Plus subscription will be unable to receive verification calls and/or texts. 

More info: Can I receive verification calls or texts?

International Calling

1. What countries can I call?

With TextFree, you can call the following countries: 

• United States
• Canada
• Mexico
• Singapore
• India

If you need further information on how to dial to these countries, please visit this article: International Calling for more information. 

Questions? Submit a request.