Calling FAQs

Please see the table of contents below for commonly asked questions when using TextFree for calling. 

Calling on TextFree

1. Calling
   • Are calls from TextFree-to-TextFree free?
   • Are incoming calls free?
   • Are outgoing calls free?
   • Are you charged minutes for minutes if a call goes to voicemail?
2. Can I block my number from the person I am calling when using the app?

International calling

1. What countries can I call?

Calling on TextFree

1. Calling

TextFree-to-TextFree

• All incoming and outgoing calls to and from a TextFree number are free. 

Incoming Calls

• All incoming calls to your TextFree number are free. 

Outgoing calls

• Outgoing calls (to a non-TextFree user) cost you minutes. You can earn or purchase minutes easily. Please visit our help site article: How to earn or purchase calling minutes for more information.
• However, if you place a call to a TextFree phone number, the call is free.

Minutes and missed calls

• If your outgoing call goes to voicemail, minutes will still be deducted from your account.

2. Can I block my number from the person I am calling when using the app?

TextFree does not offer the ability to "hide" or "restrict" your TextFree number from the recipient of the call (the person you're calling). 

If you wish to keep your number anonymous, it is best to use *67 (then input the phone number- with area code you wish to call) with your cell phone number. 

International Calling

1. What countries can I call?

With TextFree, you can call the following countries: 

• United States
• Canada
• Mexico
• China
• Singapore
• India

If you need further information on how to dial to these countries, please visit this article: International Calling for more information. 

Questions? Submit a request.