Using Single Sign-On with TextFree

Note: Single Sign-On (SSO) allows you to use the same login credentials across multiple platforms (in this case, TextFree Web & TextFree mobile). Please see the info below including the exception for Facebook users. 

What is Single Sign-On (SSO)?

Single sign-on (SSO) is an authentication method that enables you to access multiple applications with one login and one set of credentials.

How it works 

If you choose to use single sign-on with TextFree, your login information from an outside (3rd) party will be used for both: 

• Creating an account. 
• Logging into an existing account.

Important: If you forgot your password and need help recovering it, please contact your SSO provider directly. Our support team does not store 3rd party login information, therefore, we cannot help you recover or reset your password. 

TextFree Mobile

You have the following single sign-on options with TextFree mobile:

• Apple (available for iOS users only)
• Google

Note: Facebook is not an available single sign-on option for mobile at this time & can only be used with TextFree Web (see below for more info). 

TextFree Web

The following single sign-on options are available for TextFree Web sign-up and log-in:

• Facebook* (see note below)
• Google
• Apple

Facebook users

If you use Facebook to create a Web account initially but have plans to use TextFree mobile, you cannot use Facebook to log into mobile and will be limited to using only TextFree Web. For assistance or if you want to switch SSO options on your account, contact us. 

Resource: How to create a TextFree account

Limitations 

• If you created an account with one SSO provider, but wish to change to another (e.g. signed up for TextFree with Google, but want to switch to Facebook) you will have to create a new account.
  • If you'd like to transfer your TextFree number to the new SSO provider, contact Support for assistance.
• We cannot assist you with password recovery for SSO accounts. Login information for these account types is strictly handled with your SSO provider (Apple, Google, Facebook) since we don't store this information. 

If you need further assistance with single sign-on, please contact us.