Are you having trouble with ads in TextFree? If you no longer wish to see ads or would like to report a broken or inappropriate ad, please read the information below.
To keep our basic service free for our users, we have ads placed in various spots in TextFree.
If you don't have a "No Ads" subscription, but wish to close out of the ads (temporarily), please see the information and steps below.
Options for handling ads in TextFree:
- Close button > Tapping this button will close the ad
- Open button > Tapping this will redirect you to the product or service being advertised
- 'X' button > This will appear at the top left or right (after a few moments) and you can click 'X' to close the ad
- 'Continue to app TextFree' > Tapping this when a full-screen ad is presented will take you back to TextFree
Please Note: All full-screen ads will include some options (seen above) to close out the ad.
Report a broken or inappropriate ad
If you'd like to report a broken or inappropriate ad within TextFree, please complete the following steps:
- Perform the following on the ad: 1 swipe right + 1 swipe left + 2 swipe right
- A pop-up will display (see below) and when it does, type in the details of the ad (broken, inappropriate, etc.)
- Tap 'Send'
Once we receive these details, our team will look into this right away. If you have further questions, please submit a request.