Are you having trouble with ads in TextFree? If you no longer wish to see ads or would like to report a broken or inappropriate ad, please click on the topic below that pertains to you for more information and step-by-step instructions.
To keep our basic service free for our users, we have ads placed in various spots in TextFree.
If you don't have a "No Ads" subscription, but wish to close out of the ads (temporarily), please see the information and steps below.
Options for handling ads in TextFree:
- Close button > Tapping this button will close the ad
- Open button > Tapping this will redirect you to the product or service being advertised
- 'X' button > This will appear at the top left or right (after a few moments) and you can click 'X' to close the ad
- 'Continue to app TextFree' > Tapping this when a full-screen ad is presented will take you back to TextFree
Please Note: All full-screen ads will include some options (seen above) to close out the ad.
Report a broken or inappropriate ad
If you'd like to report a broken or inappropriate ad within TextFree, please complete the following steps:
- Perform the following on the ad: 1 swipe right + 1 swipe left + 2 swipe right
- A pop-up will display (see below) and when it does, type in the details of the ad (broken, inappropriate, etc.)
- Tap 'Send'
Once we receive these details, our team will look into this right away. If you have further questions, please submit a request.