How do I check my voicemail?

FYI: TextFree does not include a "voicemail box" where you can listen to a list of your messages one by one. See below for details. 

Where will I find a new voicemail?

TextFree voicemails will be displayed within the conversation of the phone number or contact that called you. TextFree does not have a dedicated voicemail inbox where you can check all voicemails (as you may be used to with your device). 

How do I listen to my voicemail?

Tap the play button next to the voicemail in the conversation view as depicted in the picture below.

Tip: You can also use TextFree's 'Voicemail to Text' feature to read the translated voicemail when you are unable to listen to it. The text is displayed under the voicemail recording (as pictured below). 

Having trouble listening to a voicemail?

If you can't play your voicemail:

1. Try force closing and reopening TextFree. (exiting out of the app, then re-launching it)
2. Try to listen to the voicemail again.
3. If that doesn't work, please ensure you have downloaded the most recent version of TextFree from the app store. 

Questions? Submit a request.