This article is designed to help troubleshoot calling issues on Android devices. Please view the information below on how to troubleshoot calling display issues.
When I make a call, the person I am contacting sees my personal cell number and not my TextFree number.
- Not version-specific
Cause & Resolution
It's possible your Android device may be placing calls through your Carrier as a default.
To fix this, please try the following:
- Go to Device Settings > Applications > Manage Applications.
- Select the 'All' tab and scroll to the current dialer app.
- Scroll down and press the 'Clear defaults' button.
Now when you select dial (in TextFree), you should be prompted to select which app you want to dial from, which in this case would be TextFree.
Questions? Submit a request.