How do I turn on notifications?

If you find that you're not receiving notifications for TextFree, make sure you have notifications turned on. You can check this through your device settings (see below).  

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• Android
• iOS

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After you download the app from the Google Play Store, the app asks for all permissions including turning on notifications. However, to make sure your notifications are on or to change how they show up on your screen, follow the instructions below.

To receive app notifications on your Android device: 

1. App 'Settings' 
2. Scroll to 'Enable Notifications'
3. Note: When you enable notifications, the 'Show Message Preview' will be enabled automatically (you can disable this is you wish) 
   • Show Message Preview: This will show you a preview of the message when you get the notification. Turning it off will simply give you a notification saying you’ve got a new message without showing the message text.

Questions? Submit a request.

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To receive app notifications on your iPhone:

1. App 'Settings'
2. Tap 'Support' 
3. Tap 'Manage Permissions'
4. Tap 'Notifications'
5. Swipe right on 'Allow Notifications' (a green bar will appear so that you know it is enabled)
6. Alert Style: Choose which alert style works best. We recommend choosing all (so that you won't miss a notification)
7. Banner Style: Temporary or persistent (a persistent banner will show the notification at the top of your iPhone until you remove it)
8. Sounds: Swipe right if you wish to have sound with your notification
9. Badges: Enable this to see the number of unread messages/calls you have on TextFree from your iPhone home screen (recommended)

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Questions? Submit a request.